These Terms & Conditions constitute a legally binding agreement between you and mae88. By registering an account or using any part of the mae88 platform, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety.
These cards summarise the most important obligations. They do not replace the full Terms below — please read the complete document carefully.
You must be at least 21 years of age to register and use the mae88 platform. We verify age as part of the account opening process and reserve the right to request additional documentation at any time.
Each individual is permitted to hold exactly one registered account on mae88. Duplicate accounts, shared accounts, or accounts opened on behalf of another person are strictly prohibited and will result in suspension.
You are solely responsible for maintaining the confidentiality of your login credentials. mae88 cannot be held liable for unauthorised access resulting from your failure to secure your username and password.
All transactions on mae88 are processed in Malaysian Ringgit (MYR). Deposits are accepted via FPX, DuitNow, Touch 'n Go eWallet, Boost, GrabPay, Maybank2u, CIMB Clicks, Public Bank, and Hong Leong Connect.
All bonuses, promotions, and free credit offers are subject to wagering requirements and eligibility criteria set out in the specific promotion terms. Attempting to exploit bonuses through fraudulent play will result in forfeiture.
mae88 provides self-exclusion tools and deposit limits. If you believe gambling is negatively affecting your life, you are obligated under these Terms to use the available tools and contact our support team immediately.
These Terms and Conditions ("Terms") govern the relationship between mae88 ("the Platform", "we", "us", "our") and any individual ("User", "you", "your") who registers an account on or otherwise accesses the mae88 website located at https://mae88.cam (the "Site"). These Terms constitute a binding legal agreement and should be read in conjunction with our Privacy Policy and Responsible Gambling Policy, both of which are incorporated herein by reference.
By completing the registration process, accessing the Site, depositing funds, or placing any wager, you confirm that you have read these Terms in full, that you understand them, and that you agree to be legally bound by them. If you do not agree to any part of these Terms, you must not use the mae88 platform.
Important: These Terms are written in English for users across Malaysia, including players in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and all other states and territories. In the event of any inconsistency arising from translation or interpretation, the English version shall prevail.
mae88 reserves the right to update or amend these Terms at any time. Continued use of the Platform following any update constitutes acceptance of the revised Terms. Users are encouraged to review this page periodically.
For the purposes of these Terms, the following definitions apply:
| "Platform" / "mae88" | The online casino and sports betting service operated under the domain https://mae88.cam, including all sub-pages, features, games, and account services accessible therein. |
| "User" / "Member" | Any individual who has successfully completed account registration and whose account has been approved by mae88. |
| "Account" | The unique registered account opened in a User's name through which they access the Platform's services. |
| "Wallet" / "Balance" | The MYR-denominated credit balance held within a User's mae88 Account, comprising deposited funds and any applicable bonus credits. |
| "Bonus" | Any promotional credit, free bet, cashback award, loyalty reward, birthday credit, or referral bonus credited to a User's Account subject to applicable promotion terms. |
| "Wager" / "Bet" | Any stake of real-money or bonus funds placed on a game outcome, sports event, or other wagering product offered through the Platform. |
| "KYC" | Know Your Customer — the identity verification process, including document submission, required by mae88 to confirm User identity, age, and eligibility. |
| "MYR" / "RM" | Malaysian Ringgit — the sole currency in which all Platform transactions are conducted. |
To register and maintain an active account on mae88, Users must satisfy all of the following eligibility criteria at the time of registration and on a continuing basis:
Age Restriction Notice: mae88 operates exclusively for players aged 21 and above. Any misrepresentation of age during registration is a serious violation of these Terms and may be reported to relevant authorities. Winnings generated by underage users will be forfeited in full.
mae88 reserves the right to require age and identity verification at any point during a User's membership. Failure to provide satisfactory documentation within the specified timeframe may result in account suspension and withholding of pending withdrawals pending resolution.
Users must provide accurate, complete, and current information during the registration process. This includes, but is not limited to, your legal full name, date of birth, residential address, mobile number, and preferred payment method. Providing false information constitutes a material breach of these Terms.
Each individual may hold only one registered account on mae88. Where duplicate accounts are identified, mae88 reserves the right to close all but the earliest account, forfeit any bonuses obtained across duplicate accounts, and retain withdrawable balances pending investigation.
You are solely responsible for all activity conducted through your account. You must not share your login credentials with any other person. If you suspect unauthorised access to your account, you must notify the mae88 support team immediately via the contact details provided in Section 16.
mae88 may, at its discretion or upon regulatory obligation, require Users to complete identity verification. This may include submission of a government-issued photo identification (e.g., Malaysian MyKad or Passport), proof of address, and documentation related to payment methods used. Withdrawals may be held pending completion of KYC verification.
mae88 accepts deposits through the following Malaysian payment channels: Maybank2u, CIMB Clicks, Public Bank Online, Hong Leong Connect, Touch 'n Go eWallet, Boost, GrabPay, DuitNow, and FPX. All deposits and withdrawals are processed exclusively in Malaysian Ringgit (MYR).
The minimum deposit amount is RM30. The maximum deposit per transaction varies by payment method, up to RM50,000 for DuitNow transfers. Specific limits are displayed at the point of transaction. mae88 reserves the right to adjust transaction limits at any time with prior notice to Users.
Withdrawal requests are processed by the mae88 finance team. The majority of requests are completed within 5 minutes during operating hours. Processing times may vary depending on the payment channel selected, transaction volume, and any pending KYC requirements. mae88 does not charge internal withdrawal fees, though your bank or e-wallet provider may apply their own charges.
Withdrawals may only be made to payment methods previously used to make a deposit on the account. Mae88 reserves the right to request additional verification before processing any withdrawal at its absolute discretion. Funds derived from bonus credits are subject to withdrawal eligibility requirements set out in the applicable promotion terms.
Note: mae88 does not accept cash deposits or withdrawals. All transactions must be conducted through the supported digital payment channels listed above. This policy exists to protect the security of our Users' funds and to maintain compliance with anti-money laundering obligations.
mae88 offers various bonuses and promotional offers to registered Users from time to time, including welcome bonuses, reload bonuses, cashback programs, birthday bonuses, and referral rewards. The following general terms apply to all promotions unless otherwise specified in the individual promotion's terms:
All bets placed on mae88 are final once confirmed. Users accept the outcome of all games and sporting events as determined by the applicable game engine, provider, or sports results. The following rules apply to all wagering activity:
Users are strictly prohibited from engaging in any of the following activities on or in connection with the mae88 Platform:
Enforcement: Violation of any item in this section will result in immediate account suspension, forfeiture of all balances and bonus credits, and may be referred to law enforcement authorities where applicable. mae88 takes financial crime and fraud extremely seriously.
mae88 is committed to promoting responsible gambling practices. The Platform operates exclusively for players aged 21 and above. We provide Users with the following tools and resources to support responsible play:
If you believe that your gambling is causing harm to yourself or those around you, we strongly encourage you to visit our Responsible Gambling page for further guidance and support resources. Gambling should always be entertainment, not a financial strategy.
All content on the mae88 Platform — including but not limited to logos, branding, game graphics, written copy, software, user interface design, and data compilations — is the exclusive intellectual property of mae88 or its licensed content providers. Users are granted a limited, non-exclusive, non-transferable licence to access and use the Platform solely for personal recreational purposes.
You may not copy, reproduce, distribute, modify, create derivative works from, or commercially exploit any part of the Platform's content without the prior written consent of mae88. Unauthorised use of mae88's intellectual property will be pursued through all available legal remedies.
To the fullest extent permitted by applicable law, mae88 shall not be liable to any User for any indirect, incidental, special, consequential, or punitive damages arising from or related to:
mae88's aggregate liability to any User in connection with these Terms shall not exceed the total amount deposited by that User in the 30 days preceding the relevant claim.
mae88 reserves the right to suspend, restrict, or permanently close any User account, with or without prior notice, in the following circumstances:
Upon closure, any genuine real-money balance (excluding unmet bonus funds) will be returned to the User via the payment method on record, subject to the completion of any applicable verification requirements.
The collection, storage, and processing of User personal data by mae88 is governed by our Privacy Policy, which is incorporated into these Terms by reference. By accepting these Terms, you also consent to the data practices described in the Privacy Policy.
In summary, mae88 collects personal data for the purposes of account management, identity verification, payment processing, fraud prevention, and improving the User experience. We do not sell personal data to unaffiliated third parties. Full details of your rights as a data subject, including your right to access, correct, and request deletion of your personal data, are set out in the Privacy Policy.
mae88 reserves the right to amend, update, or replace these Terms at any time. Where changes are material, we will endeavour to provide notice to registered Users via email or an on-Platform notification. Non-material amendments may be made without specific notice.
Continued use of the Platform following any amendment constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically. The "Last Updated" date at the top of this page will reflect the date of the most recent revision.
These Terms shall be governed by and construed in accordance with applicable laws. In the event of any dispute arising between a User and mae88 in connection with these Terms or the use of the Platform, the parties agree to first attempt resolution through good-faith communication via the official support channels.
Any dispute that cannot be resolved through direct communication may be escalated to formal dispute resolution processes. mae88's decision on all matters relating to game outcomes, bonus eligibility, and account status is final, subject only to demonstrable procedural error.
These Terms and any dispute or claim arising in connection with them shall be subject to the exclusive jurisdiction of the courts of the applicable territory, unless otherwise required by mandatory local law.
If you have any questions, concerns, or requests related to these Terms & Conditions, please contact the mae88 support team through the following channels:
Support Email: [email protected] (plain text — not a clickable link)
Live Chat: Available 24/7 directly on the mae88 Platform
Operating Address: mae88 Customer Support, for correspondence purposes only
Response Time: Email queries are typically responded to within 24 hours. Live chat connects within 90 seconds during peak hours.
For responsible gambling concerns, self-exclusion requests, or deposit limit changes, please contact our support team directly and clearly state the nature of your request. These requests are treated with priority and handled by our dedicated responsible gambling team.
Now that you understand how mae88 operates, you can play with confidence. We keep our rules transparent and our processes fair — that is the mae88 commitment to every Malaysian player.